I have faced the same issue. Basic keyword alerts usually create too much noise because they don’t understand the difference between someone casually mentioning a product and someone actually looking for a solution. I focused on intent signals such as questions, complaints, comparison posts, and requests for recommendations. A professional social media marketing service can also help with monitoring and prioritizing these conversations instead of simply tracking brand mentions. The goal should be finding fewer but more relevant discussions where a helpful response can naturally lead to a sales opportunity.
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This reply was modified 2 months ago by
wilmasauve.